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Once you have submitted your order, we begin to process your order. During this time, we may be able to add or remove items from your order. Once your order is packed we are no longer able to modify your order. Please email us as soon as possible or call us to either add or remove an item from your order.
Once you have submitted your order, and during the processing, we are able to cancel your order. Once an order has been shipped we are no longer able to cancel that order.
We do accept returns as long as the item is in its original packaging, the packaging cannot be torn, ripped or damaged in any way. Affinity Cycles reserves the right to deny returns and will review each return on a per item or transaction basis. A 25% restocking fee will be charged for each return, and the customer must pay for all shipping fees which is incurred. In store exchanges are accepted but packages must be in its original condition, we do reserve the right to deny returns based on condition of the package and its contents.
For more info on returns, we can be reached at:
616 Grand Street
Brooklyn, NY 11211